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Smile.io

Our Score 5

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About Smile.io

Smile.io is a Loyalty Management Software for businesses that have an online presence. This may be in the form of online shops or eCommerce websites. Certainly, the platform focuses on the growth of internet-based businesses, through its fun and easy reward programs.

Smile.io is rated as the biggest reward program provider in the world today. Currently, there are over 25,000 reward programs that the software offers. These programs cater to over 50 million businesses across the globe, including Polaroid, Topps, Inkbox, SteelSeries and Pixi, among others.

Smile.io allows business brands to initiate different referral programs from a single platform. Users find Smile.io highly effective with its customizable and attractive rewards programs. The software enables brands to utilize every feature easily without having to be tech-savvy. That is to say, the user interface is easy to navigate for people who are not very good with software.

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Rewarding customers is the key feature of the software. It enables brands to give customer rewards such as points, VIP status and referral bonuses for social media sharing, product reviews, and similar product referrals. Smile.io uses these reward programs to make existing and potential customers to return and become repeat customers.

Smile.io is available in big app stores such as BigCommerce, Shopify, Shopify Plus, Wix and WooCommerce, and it is rated as one of the fastest-growing loyalty software companies today. Due to their affiliation with big names in the online shopping industry, Smile.io’s clients gain an edge over their competition.

Above all, Smile.io offers different plans for the different brand requirements, at a reasonable price. They offer five different plans suitable for startups, mid-size companies, and large businesses. They also offer a free trial which costs $49 per month and is way cheaper than some of its competitors in the business.

Our Review Verdict

The analytical and functional capabilities of Smile rank it way above its competitors and make it the ideal choice for businesses. In conclusion, if you need something effective to enrich customer experience and build lasting relationships, Smile should be the software of choice for you.

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Main Features

Membership management

Social media activity reward system

Referral tracking & reward system

Seamless integration with eCommerce platforms

Product purchase rewards

Email templates

Product reviews and ratings

Real-time software updates

What integrations are available for Smile.io?


Smile.io integrates with the following business systems and applications

Mailchimp

Klaviyo

HubSpot

ReCharge

Bronto

Judge.me

Stamped

Gorgias

Okendo

Dotdigital

Remarkety

Campaign Monitor Commerce

Re:amaze

Loox

Privy

Glew.io

Yotpo

Shoelace

Hive.co

Omnisend

SMS Bump

Reviews.io

Resci

Springbot

Sendlane

Fera

Shop for Good by DailyKarma

Pros & Cons

Pros

Effective in establishing great relationships with customers

Customizable rewards program

Easy to use by both for customers and business

All-in-one platform

All major platforms integration

Cons

Limited features on the free account

Pricing

Free Version

Unlimited

Starter

49$/ Month

Growth

199$/ Month

Pro

599$/ Month

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Our score

5

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Frequently Asked Questions

Does my Smile account connect to multiple stores?

Each instance of Smile is unique to the store that it is installed on. This essentially means that it is not possible to connect Smile to multiple stores from one account. Smile accounts will not be able to communicate with one another.

What data does Smile collect and store on my customers?

Smile collects and stores the following data on customers,
- First Name
- Last Name
- Email
- External ID
- Smile ID
- Date of Birth
- IP Address
- Account Creation Date
- Transactional Data (order data)

How long are customer records retained in Smile?

Customer records are retained in the software until it receives a deletion request from the user, or the customer is deleted from your eCommerce platform.

What operating systems does Smile work on?

The operating systems supported by the software include,
- Windows - latest two releases (Windows 8.1 and Windows 10)
- Mac - latest two releases (High Sierra and Mojave)

What are the mobile devices that support Smile?

The mobile devices that can run Smile include,
- Apple iPad - latest two releases of iOS
- Android Tablet - latest two releases of Android