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Antavo

Our Score 3.9

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About Antavo

Antavo is a customer loyalty management software option suitable for retail and fashion businesses. It is a SaaS platform that focuses on customer retention, customer behavior analytics and relationship building. Antavo was established in the UK in 2012 and has now spread across the globe, providing services to major brands. These brands include LuisaViaRoma, Jimmy Jazz, Represent, Toys R Us,  Simply Be and Stylebop.com. In addition, Antavo won the e-commerce Award for Excellence in 2018, proving its success in the field.

Antavo enables its users to reward repeat clients through an omnichannel approach. This approach allows them to reach a wide range of consumers through multiple channels.

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It is a strategic approach to bridging the gap between the online and offline worlds, by means of loyalty programs. Antavo uses modern loyalty programs by updating and upgrading traditional loyalty programs. They created the Recognition Loyalty Program, which revolves around the following concepts: Engagement Incentives, Emotional Rewards, Value Focus, Data Science and Loyalty Mechanics.

Further, Antavo attracts and retains customers by giving small incentives. These incentives may be for transactions, social media activity, such as review and promotion. They can include surprise gifts through a tiered system and VIP club memberships.

Antavo is integrated with big names in technology innovations, such as MailChimp, Google AdWords, Google Analytics, Oracle Bronto, Oracle Responsys, dotdigital, Emarsys, Pure 360, Listrak, Salesforce Marketing Cloud, Exponea, Sailthru, Klaviyo, Magento, Shopify, Shopify Plus, Microsoft Dynamics 365 POS and many more. Certainly, this integration allows Antavo to easily reach every one of their clients’ customers.

Anatavo is available in the UK, Italy, France, Poland, USA, Belgium, Germany, Russia, Canada, Austria, Switzerland, Sweden, Romania, Hungary and Australia. They provide online customer support during business hours, from their team members located in the UK, USA, Italy, France, Poland and Hungary.

Our Review Verdict

Antavo provides a different, fun and unique experience for customers, which results in a stronger relationship between customers and brands. The way it builds and enriches customer relationships is really impressive. Consequently, we highly recommend businesses to use it to improve the loyalty of their customers.

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Main Features

Referral tracking

Rewards management

ROI analytics

Weekly email performance reports

Activity tracking

Smart customer profiling

Smart retention analytics

What integrations are available for Antavo?


Antavo integrates with the following business systems and applications

Salesforce

Oracle

Emarsys

Klaviyo

Shopify

Magento

Microsoft Dynamics 365 POS

Tableau

Microsoft PowerBI

Dotdigital

Pure 360

Listrak

Exponea

Sailthru

Poq

Pico

Epos Now

NewStore

Tableau

Syte

Fit Analytics

True Fit

Tulip

Bazaarvoice

Fresh Relevance

Dynamic Yield

Bloomreach

TLC

Tango Card

4net Group, and a lot more!

Pros & Cons

Pros

Automated email solution

Great UX/UI

Great sustomer service

Easy on-boarding & setup

Feature rich

Ready to use templates

Cons

Expensive

Pricing

Free Trial

Demo Only

In-store Mobile

990€/ Month

In-store Kiosk

990€ + 99€/ Kiosk / Month

Loyalty 360

Upon request

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Our score

3.9

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Frequently Asked Questions

Does Antavo provide multilanguage support?

The multilanguage module of Antavo allows clients to communicate differently for each of their regional markets without having to manage separate loyalty programs. The translation tool lets you translate and customize any texts that appear in the loyalty program.

How to view the list of awards I've set on Antavo?

You can find the configuration page of the Rewards module by clicking on the Rewards icon in the sidebar. You’ll first find the list of rewards that you’ve already set up.

What is a mobile pass in Antavo?

Mobile passes can be used as customers’ loyalty membership cards, or coupons and tickets that they earn from your loyalty program. All you need is a POS system that enables sales associates to scan the barcode or QR code on the pass, which is stored in an app on the customer’s mobile device.

Is Antavo wallet supported on iOS devices?

Antavo’s wallet is supported on both Android and iOS devices. 'Apple Wallets' is used on iOS devices whereas 'Google Pay' works for both.

How many customer segments can be created within Antavo?

There is no limit to the segments that can be created. You can create an unlimited number of segments with the built-in segment editor.