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Antavo

Our Score 3.9

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About Antavo

Antavo is a customer loyalty management software option suitable for retail and fashion businesses. It is a SaaS platform that focuses on customer retention, customer behavior analytics and relationship building. Antavo was established in the UK in 2012 and has now spread across the globe, providing services to major brands. These brands include LuisaViaRoma, Jimmy Jazz, Represent, Toys R Us,  Simply Be and Stylebop.com. In addition, Antavo won the e-commerce Award for Excellence in 2018, proving its success in the field.

Antavo enables its users to reward repeat clients through an omnichannel approach. This approach allows them to reach a wide range of consumers through multiple channels.

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It is a strategic approach to bridging the gap between the online and offline worlds, by means of loyalty programs. Antavo uses modern loyalty programs by updating and upgrading traditional loyalty programs. They created the Recognition Loyalty Program, which revolves around the following concepts: Engagement Incentives, Emotional Rewards, Value Focus, Data Science and Loyalty Mechanics.

Further, Antavo attracts and retains customers by giving small incentives. These incentives may be for transactions, social media activity, such as review and promotion. They can include surprise gifts through a tiered system and VIP club memberships.

Antavo is integrated with big names in technology innovations, such as MailChimp, Google AdWords, Google Analytics, Oracle Bronto, Oracle Responsys, dotdigital, Emarsys, Pure 360, Listrak, Salesforce Marketing Cloud, Exponea, Sailthru, Klaviyo, Magento, Shopify, Shopify Plus, Microsoft Dynamics 365 POS and many more. Certainly, this integration allows Antavo to easily reach every one of their clients’ customers.

Anatavo is available in the UK, Italy, France, Poland, USA, Belgium, Germany, Russia, Canada, Austria, Switzerland, Sweden, Romania, Hungary and Australia. They provide online customer support during business hours, from their team members located in the UK, USA, Italy, France, Poland and Hungary.

Our Review Verdict

Antavo provides a different, fun and unique experience for customers, which results in a stronger relationship between customers and brands. The way it builds and enriches customer relationships is really impressive. Consequently, we highly recommend businesses to use it to improve the loyalty of their customers.

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Main Features

Referral tracking

Rewards management

ROI analytics

Weekly email performance reports

Activity tracking

Smart customer profiling

Smart retention analytics

Pricing

Free Trial

No. Demo only

In-store Mobile

990€/ Month

In-store Kiosk

990€ + 99€/ Kiosk / Month

Loyalty 360

Upon request

Pros & Cons

Pros

Automated email solution

Great UX/UI

Great sustomer service

Easy on-boarding & setup

Feature rich

Ready to use templates

Cons

Expensive

Alternatives

Smile.io

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Loyalzoo

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Tapmango

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Our score

3.9

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