The Best Retail Conferences You Must Attend in 2020-2021

UPDATE:Due to the COVID-19 some of the conferences listed here have been cancellled or moved online. We tried our best to update each conference for its new location and dates.

In one of the most rapidly growing industries in the world, staying ahead of ecommerce trends is key to maintaining an edge over your competitors.

This is why e-commerce and retail conferences are something that you shouldn’t miss.

Conferences not only become an avenue for you to hear motivational speeches, or improve your skills, they can also be a gateway for you to expand your network resources.

However, with many companies nowadays launching conferences it is hard to cut through the clutter and find the truly interesting conferences that you can get the most out of.

So our team has decided to make the hard task of choosing what conferences to attend, a bit easier and compiled a list of the top retail conferences you need to attend in 2020-2021.

But before that, here are some tips we curated especially for you to get the most out of the next conference.

    How to get the most out of the conference

    1. See which conferences are relevant to your field

    businessman holding a phone

    While every conference is information-filled, they might not be the information you need for your brand.

    So, it’s better to research beforehand and see which event fits your needs perfectly.

    Don’t forget to research about any pre and post-conference sessions too so you know you’re getting the best of what you came for.

    Some of the things you should look at when you conduct your research:

    • The main speakers
    • List of partners
    • The venue
    • The organizers
    • Social media comments on the previous conference

    After finding everything you need to know, it’s time to get ready.

    2. Be prepared

    businessman with phone

    Be sure to prepare your stuff such as chargers, power banks, laptop/tablet and anything that will be useful and will make your attendance at the conference comfortable.

    Don’t forget to bring as many business cards as you can too.  You’ll never know, you might just bump into a future client and/or partner. When that time comes, it’s best not to come empty-handed, don’t you think?

    3. Grow your network

    Like previously mentioned, attending conferences is more than just listening to speakers, it’s a way to grow your network too!

    With this in mind, be sure to do the following:

    1. Take a look at the conference LinkedIn group to find interesting people and schedule a meeting with them.
    2. Don’t be shy and introduce yourself to people
    3. Listen to conversations around you and try to find one you can join and add valuable input
    4. Ask the speaker relevant questions (this will spark a followup discussion with other attendees) 
    5. When you get a business card, immediately add these people to Linkedin and send a quick message 

    If you feel like you need to sharpen your networking skills, we recommend you to read Never Eat Alone by Keith Perrazi:

    Never eat alone by Keith Ferrazzi - Networking for conferences

    Now that you get an idea on how to get the most out of the conferences you are to attend in the future, let’s continue with our list, shall we?

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    Here are some of the best global e-commerce& retail conferences you should attend:

    North America

    NRF 2021 (Retail’s Big Show)

    NRF 2020- Retail conferences

    When: January 17-19, 2021

    Where: New York City, NY, United States

    Price: $1,1275 (member rate) $2,275 (non-member rate)

    Dubbed as one of the world’s largest e-commerce conferences, Retail’s Big Show is the ultimate marketplace for ideas and innovation. The conference is an avenue to create new relationships and learn new strategies from the biggest brands that set the pace of retail today.

    eTail West 2020

    Etail- retail conference

    When: Feb 24 – 27  2021

    Where: CA, Palm Springs

    Price: Early bird discount starts at $1399

    The eTail West 2020 conference will feature some of America’s most successful retailers to give meaningful insights and plan retail strategies that will spark growth in 2020. This conference is perfect for those looking to transform retail, enhance relationships and start innovation.

    ShopTalk 2020

     shoptalk conferences 2020

    When: September 14-17,2020

    Where: Las Vegas Nevada

    Price:  $3,550 (early bird rate)

    Shoptalk is known as one of the best international e-commerce retail events. Shoptalk features speakers from global industry leaders including eBay, Walmart, Pinterest, Nordstrom, DHL, Barney’s, Crate and Barrel, and of course Amazon.

    Adobe Summit

    Adobe summit 2020

    When: March 29-April 2 , 2020

    Where: Las Vegas, Nevada

    Price: $1,495 (Early bird price)

    The 2020 Adobe Summit will feature success stories from the leading industry leaders about how to stay ahead and competitive in this highly competitive digital world. The event will also feature ways and insights on how to increase loyalty base.

    NRFtech 2020

    NRF tech logo

    When: January 15-16, 2021

    Where: Rancho Palos, California 

    Price: Starts at 595$

     NRFtech is designed for those of you who love to discover new technology that can improve your retail business. The focus of the organizers is to discuss new technological opportunities in the Retail industry and spark new ideas.


    Savant eCommerce Stockholm


    When: September 29-30 ,2020

    Where: Stockholm, Sweden

    Price: Starts at  699

    Savant eCommerce Stockholm is one of a kind event with industry-leading speakers. During the event, top-level leading executives will tackle the latest topics that touch between data-based insights and digital commerce and how to operate in an increasingly competitive and complex digital world.

    IRX UK ,2020


    When: September 2-3 ,2020

    Where: Birmingham, UK

    Price: Visit their website for pre-registration

    Internet Retailing Events take pride in bringing together head-turning speakers to discuss the latest when it comes to e-commerce trends, technology, and retail. If you’re a multichannel retail professional, this event is for you.

    Future Stores 2020

    Future Stores Europe 2019

    When: October 20 – 21,2020

    Where: The Tower Hotel, London

    Price: Starts at £799

    Unleash the full potential of your brick and mortar store through the help of in-store experience leaders from Europe’s most successful retailers. Stay ahead of the curb as you listen to them share practical strategies on the do’s and don’ts in achieving the best ROI.


    When: 9th September 2020

    Where: Victoria House, London

    Price: Free

    FUTR is the yearly assembling of brands and retailers crosswise over Digital, Marketing, Ecommerce, Retail, Innovation and Customer Experience, that need to remain at the front line of bits of knowledge, advancements and arrangements crosswise over retail and promoting. A watering opening for the future-centered pioneers who need to see “what’s next”, see how to connect “the hole among now and next”, while conveying forward bona fide qualities with no things.


    eCommerce Fair 2021 Tokyo (13th edition)

    eCommerce Fair Tokyo

    When: Feburary 16-17, 2021

    Where: Tokyo, Japan

    Price: Visit their website for more information

    eCommerce Fair Tokyo is the first ever B2B trade exhibition with an area of focus on eCommerce solutions in Japan. The fair will include a series of seminars where industry players get to share their own strategies, insights, and experience in the industry. E-commerce businesses that will be covered include marketing, delivery & logistics, customer service, and customer retention marketing,omnichannel retailing and more.


    When: August 4- 6, 2020

    Where:  Singapore

    Price: Visit the website

    Asia is a huge market and eTail knows it. It launched one of the most well knows conferences in Asia for retailers. The concept of the conference is similar to any other eTail conference but with focus on the Asian market. If you interested in the Asian market, this conference should be high on your list.


    eCommerce Africa

    When: August 5 – 6, 2020

    Where:  Cape Town, South Africa

    Price: 350 R (ca. $23)

    Featuring more than 500 speakers, eCommerce Africa has become a crucial platform for business owners to discuss new trends as well as identify issues that hinder the growth of E-commerce.


    Retail Global: Gold Coast

    Retail Global- Australia

    When: September 14 – 16 2020

    Where: Gold Coast, Australia

    Price: $1195 (onsite price)

    With a tagline, “Helping you sell more”, this conference is a great avenue for business owners to learn new strategies from various industry leaders. The conference is also a great way to meet new people, learn about fellow retailers’ challenges and exchange ideas.

    Online Retailer Sydney

     online retailer conference 2019

    When: October 19-20 , 2020
    Where: Sydney, Australia

    The Online Retailer Conference & Expo is a  two-day event filled with the latest in e-commerce trends, tech innovation as well as retail solutions.


    While there are hundreds of conferences available to attend to, you need to discern which is worthy of your time.


    First of all, though there are some cheap and even free conferences, most of them are expensive.

    So if you ever plan to attend a retail conference, be sure to set a budget. Bear in mind the lodging, meals, entertainment, and other important stuff.

    Also, you want to make sure the conference you are attending to is relevant to your industry. After all, you don’t want to spend money on anything that won’t provide value.

    Retail conferences are a great avenue for you to widen your network, learn new digital marketing strategies and become better entrepreneurs and business owners.

    At the end of the day, it doesn’t matter whether the conference is a big one or not.  Remember, it’s all about applying what you have learned to your marketing strategies.

    If you are looking for ways to promote your conference and/or business, why not try peer to peer marketing? We are biased, but hey, it works!

    Frequently Asked Questions

    Which retail conferences changed their date/venue due to COVID-19?

    Due to the recent pandemic many conferences have either cancelled their event or changed their dates and venues. Our team is doing its best to update the list according to the recent changes. Check the updated version to find out the new dates and venues.

    How to maximize your next retail conference?

    Before attending just any retail conference, it is best to do research beforehand and to find the most relevant retail conference for your business. You can take a look at some of their pre or post-conference sessions to give you an idea of the type of conference you’ll be signing up for. Then do yourself a huge favour and check out our list of the best retail conferences for 2020 to 2021.

    What are the biggest retail conferences?

    These are some of the biggest and most innovative retail conferences available to you and your team: Rakuten Optimism, National Retail Federation, and ShopTalk. To find out more about these conferences, as well as other amazing retail events, take a look at our full article.

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