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SocialLadder

Our Score 4.8

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About SocialLadder

SocialLadder is an enterprise SaaS solution for creating, engaging, and tracking brand ambassador communities. Consumer-focused brands like Benefit Cosmetics, Kendra Scott, goPuff, & Live Nation all use SocialLadder to market through their customers and turn them into growth drivers, activating their community to create content and increase conversions. 

The SocialLadder technology allows you to streamline communication, assign digital and real-world tasks, monitor engagement, and reward successful ambassadors for helping to promote your brand. Your ambassadors are set up for success while allowing you to focus on the overall growth strategy, rather than spending time managing the day-to-day. 

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SocialLadder has the tools your brand needs to recruit, engage, and reward ambassadors while tracking and measuring the unit economics of their activity. You can invite ambassadors to join your community and collect information as they join a 100% mobile and branded in-app experience. Additionally, you can assign challenges to ambassadors, such as posting to social media or referring a friend. Certainly, this allows you to create custom challenges and track the user-generated content most relevant to your brand.

Segments can be created to target select groups inside the community based on shared data, like micro-influencers or college reps. Send targeted push notifications, challenges, rewards and more using segmenting. Also, you can connect with ambassadors through community features, like in-app chat. Moreover, it has features like custom push notifications, announcement sharing, products, information and more.

The software allows you to easily track, monitor, and reward ambassadors for completing tasks and referring friends. You can manage program rewards, payments and redemptions – all from one portal.  View detailed reports on ambassador sales and referrals, rewards, challenges, social insights, and more. Additionally, advanced analytics give a complete view of the value your ambassador community is driving. 

Our Review Verdict

SocialLadder’s impressive ambassador management platform has everything you need to track, manage, and scale your ambassador community. Ambassadors have a completely mobile experience that makes generating organic content and conversions for your brand easy. SocialLadder is easily the most flexible brand ambassador solution we’ve encountered. In conclusion, it is a consumer-focused brand that targets businesses that need a robust management system.

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Main Features

All-in-one management tool

100% mobile for ambassadors

Easy task assignment to drive content & conversions

Ambassador program in a box - includes everything you need to start

Robust list of integrations and task types including Instagram promotion

Ability to segment groups of ambassadors

Advanced analytics to measure the value your community is driving

Influencer Marketing capabilities

Pricing

Free Trial

Live Demo Only

Silver

Upon Request

Gold

Upon Request

Platinum

Upon Request

Pros & Cons

Pros

Integrates directly with many systems and provides an API for all kinds of conversion tracking

Advanced analytics to quantify value for even the most stringent CFO

Comes with everything you need to get started (onboarding templates, recruiting best practices, robust customer success process)

Machine learning to find relevant customers

Advanced messaging/communications capability

Cons

Ambassador experience is primarily mobile - may not be a fit for B2B

This is a robust enterprise grade product - rarely the cheapest solution

Alternatives

Ambassador

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Refersion

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LeadDyno

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Our score

4.8

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