Many e-commerce stores struggle to instill trust in their consumers and overcome any purchase-hesitancy for new customers. This is where customer reviews make all the difference!
Spiegel confirms that a whopping 95% of customers refer to online reviews before purchasing. Also, when a product receives a 5-star review, the likelihood of customers purchasing that product shoots up to 270%.
Yes, I said 270%!
That’s why we’ve reviewed the best review apps for Shopify, and put together this quick guide to using social proof and customer reviews to grow your e-commerce store!
Let’s get right into it!
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Quick Comparison – Best Review App for Shopify.
This is a quick comparison of the best top-rated shopify review apps to use with Shopify. Keep scrolling down to the full reviews for pros and cons, app store ratings, and more!
Best Review Apps for Shopify
Key Features
Pricing
Our P2P Rating
Rivyo Product Reviews
Display reviews/ testimonials anywhere on your site.
Raise a question about a specific product to receive feedback.
Regardless of how affordable your products are or how compelling your Shopify landing page is, 72% of consumers won’t take any buying actions unless they’ve read your reviews.
Furthermore, online reviews have convinced 94% of customers against doing business with a brand.
Positive reviews are imperative for your brand to make consumers feel comfortable and confident in doing business with you, and 91% of customers trust online reviews or ‘social proof‘ just as much as peer recommendations.
All that hasn’t stressed the importance of reviews enough?
These are the top 7 reasons that make customer reviews essential:
Reviews enhance your SEO. When you respond to your online reviews, these responses signal Google. From these signals, Google knows that your business is actively responding to its customers. This improves your search ranking. According to Moz, reviews account for 15% of what Google uses to rank businesses.
Social proof converts. Online reviews are one of the biggest and most used forms of social proof. This is for a good reason as, positive reviews can drive a business’s sales up by 31%.
Insight into your customers. Reading your brand’s reviews will give you a clear picture of what your consumers like and don’t like. You can use this information to change your product, brand, or marketing techniques.
Your happy customers are doing the marketing. Positive reviews from your customers will encourage potential customers to purchase from your business. On average, 92% of B2B buyers will most likely buy a product after reading positive reviews.
Gives your customers a voice. Online reviews create a space for your customers to voice their opinions and preferences about your brand. Moreover, by responding to customer reviews, you’re showing appreciation for your customers and acknowledging how they feel. This will put your business in a good light as people spend 49% more on a business that replies to reviews.
Increasingly crucial to decision making. Most consumers will refer to online reviews in their decision-making process and whitelisting. Using online reviews gives customers a clear picture of what to expect from a business. And whether that business is ideal for what they need.
Generates more reviews. The more authentic, positive reviews a company has, the more this will motivate consumers to leave reviews. Encourage your customers to leave more reviews, and be sure to answer all the reviews your business receives.
Rivyo product review is one of the most popular review apps for Shopify. This app allows users to import Amazon reviews, view real-time analytics on the dashboard, cloud and much more!
Let’s have a look at why Rivyo is one of the best review apps for Shopify.
Key Features
Showcase reviews as testimonials anywhere on your website.
Admin can raise a question about a specific product to receive customer feedback.
Automate emails to send after each order is fulfilled.
For the best review apps for Shopify, it is no wonder that Stamped.io is on this list. This app flaunts advanced, intricate features that take showcasing customer reviews to a highly professional level.
This review app is fully equipped with all the best features to collect customer reviews and beautifully display them on your ecommerce website. Loox is an intuitive yet simple app that can help you build trust around your brand.
Key Features:
Happy customers page to showcase all reviews.
Discount codes for photo reviews.
Mobile-optimized themes.
Grid, carousel, popup, and sidebar layouts for reviews.
The features are advanced but beginner-friendly and require no coding knowledge. However, should you need help, their customer service is responsive.
The pricing accommodates smaller businesses and offers quite a few handy features.
This app has smooth functionality that requires a minimum learning curve.
Real-time reviews and aesthetically pleasing themes add a professional touch to websites.
Cons
Customers can’t filter reviews.
You can’t use the free trial once your online store goes live. This means that you can’t test the app while customers are using your search engine website.
Judge.me is a reliable review app for showcasing user-generated content such as photos, videos, and text to increase your sales and customer engagement. Not to mention that Judge.me is one of the best review apps for Shopify that prides itself on providing professional features at low cost.
Key Features:
Unlimited review imports, orders, and requests.
Share reviews on Facebook, Tumblr, Twitter, and Pinterest.
Reviews instantly load and optimize page loading times.
Simplicity is the signature of Fera, and it’s what users can expect in all the designs and themes this review app offers. Besides delivering low stock and viewer counters, Fera also offers SEO snippets for all your online reviews.
Key Features:
View average rating for product reviews.
Fully customizable templates.
Perform A/B testing/ Split testing on video reviews, photo reviews, and product reviews.
Automated review requests attached with coupons, discounts, points, and even cash!
Helpful Product Review App might not gloat as many reviews as the best review apps for Shopify we’ve seen so far do. But don’t let it fool you This app specializes in delivering premium video reviews to stimulate your credibility. And, of course, keep your customers engaged.
Key Features:
Customizable review widgets include collection ratings, media galleries, review sidebar, full review page, carousel.
Custom CSS editor available in all the plans for advanced editing.
Reminds customers to upload media with each review.
Rewards for customers who share video, text, and photo reviews.
Vitals is not only an example of a great Shopify upsell app, but users can also expect features such as visitor replays, content protection, currency converter, and unlimited Facebook pixels.
Although those features might sound intriguing, we’ll be focusing solely on the features and functionality Vitals offers for trustworthy reviews. So, let’s unravel what they are!
Key Features:
Import reviews from Aliexpress, Amazon, and other platforms.
Display trust badges on any area of your website.
Automated review request via email or post-purchase.
Users can mark reviews as verified and respond to them.
Among all the best review apps for Shopify, there is one we would strongly recommend for small businesses and a second that we could suggest for medium-sized companies.
All the apps we’ve mentioned have fantastic features, and each in its own right will help customers trust your business and products. However, we find that Judge.io is the ideal choice for small companies.
We chose this app for small businesses because of how affordable the pricing is, and generous the features are. As a small business, you don’t want to pay for features that will collect dust or complicate your sales funnel. Judge.io offers a fair variety of all the essentials to build customer trust.
As for medium-sized businesses, our suggested review app for Shopify is Stamped.io. We believe this app is a top choice for medium companies as the pricing adapts to business growth and offers an abundance of intricate features and functions.
Additionally, the vast range of diverse features offered between plans is sure to accommodate your business as it expands. Consequently, you can interact with your customers through reviews and prove that your brand is as authentic as they come!
Frequently Asked Questions
Are Reviews Important for E-commerce Stores?
Positive reviews prove to potential customers that your brand is legitimate, and your products are worth purchasing. Spiegel confirms that a whopping 95% of customers refer to online reviews before purchasing. Read our article to find the best review apps for Shopify.
How to make consumers trust your brand?
Positive reviews are imperative for your brand to make consumers feel comfortable and confident in doing business with you. 91% of customers trust online reviews just as much as peer recommendations. Read this article for the best review apps for Shopify in 2023!
The Best review apps for small businesses?
However, we find that Judge.io is the ideal choice for small companies. We chose this app for small businesses because of how affordable the pricing is, and generous the features are. Read this article for the best review app for your business and why reviews are so important.
