7 Best Review Apps for Shopify in 2021 to Increase Trust

Many E-commerce stores struggle to instill long-lasting trust in their consumers. Therefore, it’s essential to showcase the best and most persuasive customer reviews. 

We’re going to dig into the best review apps for Shopify to win over customers and add creditability to your business. 

Positive reviews prove to potential customers that your brand is legitimate, and your products are worth purchasing. 

Spiegel confirms that a whopping 95% of customers refer to online reviews before purchasing. Also, when a product receives a 5-star review, the likelihood of customers purchasing that product shoots up to 270%. 

Yes, I said 270%!

But here’s the thing. With so much for your business to accomplish, like finding the best E-commerce CRM software for your online store or increasing brand awareness,

how do you quickly and effortlessly go about getting your customers to trust you? 

Here’s the answer: Shopify Review Apps

Let’s talk about the best of them! 

    The 7 Reasons Review Apps for Shopify Are Crucial

    Regardless of how affordable your products are or how compelling your Shopify landing page is, 72% of consumers won’t take any buying actions unless they’ve read your reviews. 

    Furthermore, online reviews have convinced 94% of customers against doing business with a brand. 

    Positive reviews are imperative for your brand to make consumers feel comfortable and confident in doing business with you.  91% of customers trust online reviews just as much as peer recommendations. 

    All that hasn’t stressed the importance of reviews enough?

    These are the top 7 reasons that make reviews essential

    1. Reviews enhance your SEO. When you respond to your online reviews, these responses signal Google. From these signals, Google knows that your business is actively responding to its customers. This improves your search ranking. According to Moz, reviews account for 15% of what Google uses to rank businesses. 
    2. Social proof converts. Online reviews are one of the biggest and most used forms of social proof. This is for a good reason as, positive reviews can drive a business’s sales up by 31%
    3. Insight into your customers. Reading your brand’s reviews will give you a clear picture of what your consumers like and don’t like. You can use this information to change your product, brand, or marketing techniques. 
    4. Your happy customers are doing the marketing. Positive reviews from your customers will encourage potential customers to purchase from your business. On average, 92% of B2B buyers will most likely buy a product after reading positive reviews.
    5. Gives your customers a voice. Online reviews create a space for your customers to voice their opinions and preferences about your brand. Moreover, by responding to customer reviews, you’re showing appreciation for your customers and acknowledging how they feel. This will put your business in a good light as people spend 49% more on a business that replies to reviews. 
    6. Increasingly crucial to decision making. Most consumers will refer to online reviews in their decision-making process. Using online reviews gives customers a clear picture of what to expect from a business. And whether that business is ideal for what they need. 
    7. Generates more reviews. The more authentic, positive reviews a company has, the more this will motivate consumers to leave reviews. Encourage your customers to leave more reviews, and be sure to answer all the reviews your business receives. 

    The 7 Best Review Apps for Shopify 

    1. Rivyo Product Reviews

    Rivyo product review is one of the most popular review apps for Shopify. This app allows users to import Amazon reviews, view real-time analytics on the dashboard, and much more!

    Let’s have a look at why Rivyo is one of the best review apps for Shopify.

    Key Features

    • Showcase reviews as testimonials anywhere on your website.
    • Admin can raise a question about a specific product to receive customer feedback.
    • Automate emails to send after each order is fulfilled. 
    • Verified icon to reveal real and non-real users.
    • Export reviews as a CSV file.
    • View your average rating of product reviews.

    Pricing

    • A Free plan is available. 
    • The Advance plan is $5.99 p/m.

    Pros

    • The pricing is affordable for small businesses.
    • Clear and direct navigation around the app and all its features. 
    • Attractive customizable templates and designs.
    • Setting this app up is pretty straightforward. 

    Cons

    • The free plan is very limiting and might not offer the necessities for most businesses. 
    • The server host may cause technical issues during configuration. This may require coding experience and/or reaching out to the support team. 

    Website: apps.shopify.com 

    Shopify App Store Ranking: 4.9 stars/ 1357 reviews 

    2. Stamped.io Product Reviews UGC

    Source: Tommy Ong

    For the best review apps for Shopify, it is no wonder that Stamped.io is on this list. This app flaunts advanced, intricate features that take showcasing customer reviews to a highly professional level. 

    Key Features:

    • Customers can search for reviews. 
    • Customers can filter reviews by topic. 
    • Share reviews on social media
    • Watermark for customer photos.
    • Smart reminders. 
    • Mobile-responsive themes. 

    Pricing

    • A Free plan is available. 
    • The Basic plan is $23 p/m.
    • The Premium plan is $49 p/m.
    • The Business plan is $119 p/m.

    Pros

    • The features and are flexible, and the pricing is adaptive to different sized businesses.
    • Configuring this app shouldn’t be a hassle.
    • The customer support is quick and helpful. Most users rave about how impressively quick the response time is. 
    • Automated features are reliable and save businesses boatloads of time. 
    • Themes are customizable and appealing to customers. 

    Cons

    • The free trials for the paid plans do not give businesses enough time to get a true feel for the app.
    • Users have reported that the app can be very laggy. 

    Trial: 7-day free trial for paid plans only. 

    Website: apps.shopify.com 

    Shopify App Store Ranking: 4.9 stars/ 4729 reviews 

    3. Loox Product Reviews Referrals

    Source: Loox

    This review app is fully equipped with all the best features to collect customer reviews and beautifully display them on your website. Loox is an intuitive yet simple app that can help you build trust around your brand. 

    Key Features:

    • Happy customers page to showcase all reviews. 
    • Discount codes for photo reviews. 
    • Mobile-optimized themes. 
    • Grid, carousel, popup, and sidebar layouts for reviews. 
    • Import reviews from Aliexpress. 
    • Inline SEO. 

    Pricing

    • The Basic plan is $9.99 p/m.
    • The Advanced plan is $29.99 p/m.
    • The Pro plan is $59.99 p/m.
    • The Unlimited plan is $99.99 p/m. 

    Pros

    • The features are advanced but beginner-friendly and require no coding knowledge. However, should you need help, their customer service is responsive. 
    • The pricing accommodates smaller businesses and offers quite a few handy features. 
    • This app has smooth functionality that requires a minimum learning curve.
    • Real-time reviews and aesthetically pleasing themes add a professional touch to websites. 

    Cons

    • Customers can’t filter reviews. 
    • You can’t use the free trial once your online store goes live. This means that you can’t test the app while customers are using your website. 

    Trial: 14-day free trial 

    Website: apps.shopify.com 

    Shopify App Store Ranking: 4.9 stars/ 6360 reviews 

    4. Judge.me Product Reviews

    best review apps for shopify_judge.me
    Source: apps.shopify.com

    Judge.me is a reliable review app for showcasing user-generated content such as photos, videos, and text to increase your sales and customer engagement. Not to mention that Judge.me is one of the best review apps for Shopify that prides itself on providing professional features at low cost.

    Key Features:

    • Unlimited review imports, orders, and requests.
    • Share reviews on Facebook, Tumblr, Twitter, and Pinterest. 
    • Reviews instantly load and optimize page loading times. 
    • Review carouse with 6 different themes.
    • Coupon incentives for reviews. 
    • You can customize emails according to your brand. 

    Pricing

    • A Free plan is available. 
    • The Awesome plan is $15 p/m. 

    Pros

    • The paid plan is very affordable, and brands can enjoy just enough of what they need.
    • You can customize most features. 
    • Users have reported an outstanding customer support team that finds no problem setting up the app for you. 
    • Functions require no coding knowledge at all. 

    Cons

    • Non-English language translations desperately need improvement.  
    • Features might be too primitive for larger companies. 

    Website: apps.shopify.com 

    Shopify App Store Ranking: 5 stars/ 3959 reviews 

    5. Fera Product Reviews App

    Source: Fera.ai

    Simplicity is the signature of Fera, and it’s what users can expect in all the designs and themes this review app offers. Besides delivering low stock and viewer counters, Fera also offers SEO snippets for all your online reviews. 

    Key Features:

    • View average rating for product reviews. 
    • Fully customizable templates.
    • Perform A/B testing/ Split testing on video reviews, photo reviews, and product reviews.
    • Automated review requests attached with coupons, discounts, points, and even cash! 

    Pricing

    • A Free plan is available. 
    • The Startup plan is $9 p/m.
    • The Small plan is $29 p/m.
    • The Medium plan is $99 p/m. 

    Pros

    • A/B testing makes it easier and quicker for businesses to identify what type of reviews are more responsive. 
    • Simple analytics that reveals how customers use your online store. 
    • Users have reported an outstanding customer support team that finds no problem setting up the app for you. 
    • Features in the free plan are enough to start with. 
    • Pricing and what each plan offers is considerable of businesses’ growth.

    Cons

    • Users have reported having trouble importing reviews from Aliexpress.

    Website: apps.shopify.com 

    Shopify App Store Ranking: 4.9 stars/ 2917 reviews 

    6. Video Product Review App + Q&A

    Source: Helpfulcrowd

    Video Product Review App + Q&A might not gloat as many reviews as the best review apps for Shopify we’ve seen so far do. But don’t let it fool you This app specializes in delivering premium video reviews to stimulate your credibility. And, of course, keep your customers engaged. 

    Key Features:

    • Customizable review widgets include collection ratings, media galleries, review sidebar, full review page, carousel. 
    • Custom CSS editor available in all the plans for advanced editing. 
    • Reminds customers to upload media with each review. 
    • Rewards for customers who share video, text, and photo reviews. 

    Pricing

    • The Scoopful plan is $9.99 p/m.
    • The Startful plan is $19.99 p/m.
    • The Growful plan is $29.99 p/m.
    • The Blissful plan is $49.99 p/m. 

    Pros

    • The prices and what each plan offers are very reasonable for small businesses.
    • If users pay annually, each plan is slightly discounted, and they can enjoy 2 months for free. 
    • According to most users, the customer service is phenomenal
    • Fast loading times. 
    • Pricing and what each plan offers is considerable of businesses’ growth.

    Cons

    • Configuration can be complicated and may require either coding knowledge or contacting their support team. 

    Trial: 14-day free trial 

    Website: apps.shopify.com 

    Shopify App Store Ranking: 5 stars/237reviews 

    7. VITALS | 40+ apps in one

    Source: VITALS

    Vitals is not only an example of a great Shopify upsell app, but users can also expect features such as visitor replays, content protection, currency converter, and unlimited Facebook pixels. 

    Although those features might sound intriguing, we’ll be focusing solely on the features and functionality Vitals offers for trustworthy reviews. So, let’s unravel what they are! 

    Key Features:

    • Import reviews from Aliexpress, Amazon, and other platforms. 
    • Display trust badges on any area of your website. 
    • Automated review request via email or post-purchase. 
    • Users can mark reviews as verified and respond to them.  

    Pricing

    • The one and only plan is $29.99 p/m. 

    Pros

    • Users can access a vast range of features to prove customer appreciation while maximizing their sales. 
    • Tutorials and guides are available in the app. 
    • The price is very economical. This is not just a review app, but it encompasses upselling, customer analysis, and conversion features too. 
    • Features and overall app are easy to use and don’t require coding experience. 
    • The app offers powerful features that are neatly organized, so it doesn’t become overwhelming. 
    • The free trial period is the ideal time for businesses to get accustomed to this app. 

    Cons

    • Additional features might not be what some businesses want. 
    • Customization abilities need to be broader. 

    Trial: 30-day free trial 

    Website: apps.shopify.com 

    Shopify App Store Ranking: 5 stars/1960reviews 

    Conclusion and The Best Two Picks

    Amid all the best review apps for Shopify, there is one we would strongly recommend for small businesses and a second that we could suggest for medium-sized companies.

    All the apps we’ve mentioned have fantastic features, and each in its own right will help customers trust your business and products. However, we find that Judge.io is the ideal choice for small companies.

    We chose this app for small businesses because of how affordable the pricing is, and generous the features are. As a small business, you don’t want to pay for features that will collect dust or complicate your sales funnel. Judge.io offers a fair variety of all the essentials to build customer trust.

    As for medium-sized businesses, our suggested review app for Shopify is Stamped.io. We believe this app is a top choice for medium companies as the pricing adapts to business growth and offers an abundance of intricate features and functions.

    Additionally, the vast range of diverse features offered between plans is sure to accommodate your business as it expands. Consequently, you can interact with your customers through reviews and prove that your brand is as authentic as they come!

    Frequently Asked Questions

    Are Reviews Important for E-commerce Stores?

    Positive reviews prove to potential customers that your brand is legitimate, and your products are worth purchasing. Spiegel confirms that a whopping 95% of customers refer to online reviews before purchasing. Read our article to find the best review apps for Shopify.

    How to make consumers trust your brand?

    Positive reviews are imperative for your brand to make consumers feel comfortable and confident in doing business with you. 91% of customers trust online reviews just as much as peer recommendations. Read this article for the best review apps for Shopify in 2021!

    The Best review apps for small businesses?

    However, we find that Judge.io is the ideal choice for small companies. We chose this app for small businesses because of how affordable the pricing is, and generous the features are. Read this article for the best review app for your business and why reviews are so important.

    References and Sources

    1. Spiegel: How Online Reviews Influence Sales
    2. Testimonial Engine: How Reviews Affect Purchasing Decisions and SEO
    3. Qualtrics: Online reviews statistics to know in 2021
    4. BrightLocal: Local Consumer Review Survey 2020
    5. Moz: 2018 Local Search Ranking Factors
    6. Broadly: Online Reviews – 15 Reasons Why Your Business Needs Them Now
    7. G2: Consumer Reviews – 2018 B2B Sales & Marketing Report
    8. GatherUp: 120+ Online Review Statistics You Need to Know in 2020
    9. Rivyo
    10. Stamped.io
    11. Loox
    12. Judge.me
    13. Fera
    14. Video Product Review App + Q&A
    15. VITALS

     

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