Goody is among today’s leading loyalty program software options. It helps small and big businesses to identify customers and makes the creation of different loyalty and engagement programs, that help businesses to grow in terms of reach and customer base, easier and more efficient. Goody was founded in New Zealand in 2014, and it provides services to both new and established companies in Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, the Middle-East and Africa, the United Kingdom and the United States. Currently, the software is only available in English, but it is expected to support more languages in future, as they are continuously expanding their reach across the globe.

Goody is known as the more affordable software that provides the same or comparable performance as some of the other well-known and expensive loyalty program software options on the market. Because of their lower pricing, small companies and startups can afford to create an account with them and take advantage of modern technology to boost marketing efforts.

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The Goody platform is focused on attracting and bringing back customers through the wide variety of customizable loyalty and rewards programs that best suit a business. They make it easy to create and manage a brand’s loyalty point structure, such as the number of loyalty points to be given, depending on the factors that make up a brand’s customer base. The loyalty rewards program that Goody offers businesses is based on up to date and trending effective marketing approaches, which makes every loyalty program a sure way to provide favorable results to the brands that trust Goody.

 

Goody focuses its marketing efforts on giving customers what they want and sustaining customer satisfaction by using Net Promoter Scoring or NPS to measure customer satisfaction. Goody collects customer feedback via surveys, through Mobile Push notification or email. The data from the survey is then analyzed and used to come up with loyalty programs that will meet and satisfy customer needs and desires.

Goody is integrated with  big names like MailChimp, Shopify, Vend, Lightspeed, Woo Commerce, BigCommerce, Magento, Casio POS, Mountaintop POS, Minfos, Beacon, Square POS, Synergy POS and other leading eCommerce tools and websites.

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Main Features

Activity tracking & management

Analytics

Custom surveys and customer feedback capabilities

Rewards management

Mobile integration + Mobile app

Social Media integratiion

Personalization

Email marketing automation

Pricing

Free Trial

No. Demo only

Basic

79$ / Month

Professional

Upon request

Enterprise

Upon request

Pros & Cons

Pros

Easy to install, setup and navigate

Easy for customers to use

Tested and implemented successfully by many outlet stores

Cons

Customer service can be improved

Alternatives

Smile.io

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TapMango

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Loyalzoo

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Our score

4.1

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