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Goody

Our Score 4.1

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About Goody

Goody is among today’s leading loyalty program software options. It helps small and big businesses to identify customers and makes the creation of different loyalty and engagement programs, that help businesses to grow in terms of reach and customer base, easier and more efficient.

Goody was founded in New Zealand in 2014. It provides services to companies in Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, the Middle-East and Africa, the United Kingdom and the United States. Currently, the software is only available in English. But, the software will support more languages in future as it is continuously expanding its reach across the globe.

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The platform attracts customers through a wide variety of customizable loyalty and rewards programs. This makes it easy to create and manage a brand’s loyalty point structure, such as the number of loyalty points to be given, depending on the factors that make up a brand’s customer base. Also, the loyalty rewards program that Goody offers are based on effective and up-to-date marketing approaches. All in all, this makes every loyalty program a sure way to provide favorable results to the brands that trust Goody.

Goody focuses its marketing efforts on giving customers what they want and sustaining customer satisfaction. It uses Net Promoter Scoring or NPS to measure this satisfaction. Goody collects customer feedback via surveys, through Mobile Push notification or email. The software then analyzes the data from these surveys to come up with loyalty programs that will satisfy customer needs.

Finally, Goody easily integrates with a number of other applications. These include MailChimp, Shopify, Vend, Lightspeed, Woo Commerce, BigCommerce, Magento, Casio POS, Mountaintop POS, Minfos, Beacon, Square POS, Synergy POS and other leading eCommerce tools and websites.

Our Review Verdict

Goody is an affordable software that provides comparable performance as some of the other well-known software on the market. Certainly, this makes it an ideal option for startups that are already limited on finances

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Main Features

Activity tracking & management

Analytics

Custom surveys and customer feedback capabilities

Rewards management

Mobile integration + Mobile app

Social Media integratiion

Personalization

Email marketing automation

Pricing

Free Trial

No. Demo only

Basic

79$ / Month

Professional

Upon request

Enterprise

Upon request

Pros & Cons

Pros

Easy to install, setup and navigate

Easy for customers to use

Tested and implemented successfully by many outlet stores

Cons

Customer service can be improved

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wing

Our score

4.1

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