10 Loyalty Program Benefits & Stats for SMEs [2020 Ultimate Guide]

Satisfied customers are NOT always loyal. In the words of customer service expert, Shep Hyken, “There’s a big difference between a satisfied customer & a loyal customer. Never settle for “satisfied.” Your business needs loyal customers, especially if you sell products or services that thrive on repeat purchases. So if you Sell apparels, Run a…

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10 Best Loyalty Software to Increase Customer Retention in 2020 [Full Review]

Are you a small business owner or a marketing manager? Then you probably know about the struggles of keeping your customers loyal and increasing retention. We have the solution to this problem: loyalty software. It’s easy to integrate, doesn’t cost much, and it has lots of benefits for your company. In this article, you will…

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Loyalty Marketing- The Definitive Guide for 2020 and Beyond

Loyalty Marketing has been a part of marketing strategies for years. Recently, it has started to emerge as a new wave of marketers turn their focus towards retention and loyalty. But, customer acquisition is everything, right? Nowadays, marketers are still investing the majority of their time and budget in the big question: “How do I…

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8 Simple Ways to Increase Customer Loyalty

Customer loyalty is an important part of a business’ success and turns one-time buyers into returning customers. You can implement strategies to acquire the customer, but it’s your job to enhance their customer experience and keep them coming back. In order to maintain customer loyalty, you need to actively invest in your customers and maintain…

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Customer Marketing: The 2020 Guide [+ 3 Powerful Strategies & Examples]

Not all customers are the same. Of course, we know this! So, why are marketers still ignoring the immense impact that customer marketing strategies have on sales? This could boil down to a number of reasons such as: A lack of understanding of the definitions of customer marketing and retention strategies A disconnect between marketing…

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