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Finding customer engagement solutions can be overwhelming. Hundreds of brands and agencies land here to find the best solution for their needs. We are in the process of reviewing all the best platforms to provide you with an easy way to evaluate and find the right solution, including features, pricing, and pros and cons.
Our score is based on user satisfaction and user experience aggregated from the most popular software review websites. Among the many components we take into account, the most prominent ones are: Negative vs. Positive reviews, semantic analysis of user reviews, ease of use and the average of all the publicly available online reviews.
Note: While we might have an affiliate relationship with some solutions, this has no effect on our overall score.
Genesys Cloud is an all-in-one customer engagement solution guaranteed to deliver personalized experiences to your customers through an omnichannel approach.
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Our score is based on user satisfaction and user experience aggregated from the most popular software review websites. Among the many components we take into account, the most prominent ones are: Negative vs. Positive reviews, semantic analysis of user reviews, ease of use and the average of all the publicly available online reviews.
Note: While we might have an affiliate relationship with some solutions, this has no effect on our overall score.
Intercom is a Customer Engagement and Conversational Relationship Platform that helps nurture customer relationships through personalized interactions.
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Our score is based on user satisfaction and user experience aggregated from the most popular software review websites. Among the many components we take into account, the most prominent ones are: Negative vs. Positive reviews, semantic analysis of user reviews, ease of use and the average of all the publicly available online reviews.
Note: While we might have an affiliate relationship with some solutions, this has no effect on our overall score.
LiveChat is a premium customer service platform designed to increase customer engagement and fuel your sales. The software provides a great deal of automation to your customer communications and enables omnichannel messaging from a single platform.
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Our score is based on user satisfaction and user experience aggregated from the most popular software review websites. Among the many components we take into account, the most prominent ones are: Negative vs. Positive reviews, semantic analysis of user reviews, ease of use and the average of all the publicly available online reviews.
Note: While we might have an affiliate relationship with some solutions, this has no effect on our overall score.
LivePerson is an AI-powered customer engagement platform that provides a tonne of features related to consumer conversations. It provides AI-driven chatbots and other messaging solutions to over 18,000 companies across the world.
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